quotWe have to undo decades of thinking about how to get shoppers into our stores and start thinking about how to get our stores into the lives and hands of our customersquot FMI CEO Leslie G Sarasin tells the Future Connect audience Tuesday Photos by Greg CohenProView Events

"We have to undo decades of thinking about how to get shoppers into our stores, and start thinking about how to get our stores into the lives and hands of our customers," FMI CEO Leslie G. Sarasin tells the Future Connect audience Tuesday. (Photos by Greg Cohen/ProView Events)

Retailers Face a Customer-Centric Universe: FMI

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