BALANCING THE LABOR EQUATION

Supermarket operators need to find the right balance between service and cost-cutting as they turn more and more to part-time workers to run their stores, according to industry observers.Some observers worry that some chains, driven by competitive pressures and double-digit increases in benefit costs, may be trying too hard to increase the number of part-time workers, running the risk that they could

Supermarket operators need to find the right balance between service and cost-cutting as they turn more and more to part-time workers to run their stores, according to industry observers.

Some observers worry that some chains, driven by competitive pressures and double-digit increases in benefit costs, may be trying too hard to increase the number of part-time workers, running the risk that they could potentially lose one of their strongest competitive weapons: knowledgeable employees

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TAGS: Kroger Walmart