SPRINGDALE, Ark. -- Bakery training at Harp's Food Stores here is no longer the icing on the cake. It's now a basic ingredient for the chain.
Once regarded as a luxury to be accomplished in-store "when there's time," training has risen on the priority list. From now on, bakery managers and employees will be put through a formal, ongoing training program that's conducted at a central location.
"Now that we can put employees into an atmosphere that's dedicated to training, we'll