CALENDAR OF EVENTS

APRIL25 MARKETING "Strategic Licensing Opportunities," Los Angeles Biltmore, Los Angeles. Contact: Strategic Research Institute (800) 599-4950.24-26 CONSUMER RELATIONS "Delivering Superior Customer Service," Drake Hotel, Chicago. Contact: Institute for International Research (800) 345-8016.25-26 MARKETING "Customer Win Back Programs," Hotel Intercontinental, Chicago. Contact: The Marketing Institute/Institute

APRIL

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