CONSUMER DIRECT PREDICTED TO BITE SALES 15%

CHICAGO -- An industry research group, the Consumer Direct Cooperative, has concluded that 5% to 15% of the market will be swallowed by an emerging delivery channel that allows consumers to order goods and services for pickup and home delivery -- bypassing the traditional retail store.The group, assembled by Andersen Consulting here, comprises leading retailers, including H.E. Butt Grocery Co., San

CHICAGO -- An industry research group, the Consumer Direct Cooperative, has concluded that 5% to 15% of the market will be swallowed by an emerging delivery channel that allows consumers to order goods and services for pickup and home delivery -- bypassing the traditional retail store.

The group, assembled by Andersen Consulting here, comprises leading retailers, including H.E. Butt Grocery Co., San Antonio; Wegmans Food Markets, Rochester, N.Y., and Fleming Cos., Oklahoma City, and s

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