WELLESLEY HILLS, Mass. -- Roche Bros. Supermarkets here is walking away with bigger meals sales -- and profits -- since it put itself in its customers' shoes.
The chain has dramatically altered the presentation of its prepared foods to make it easier to purchase a meal, and it's working. Double- and triple-digit increases in sales of some items are the proof of the pudding, officials said.
"We made the changes to better serve our customers and that motivation has thankfully re