Customer Focus, Strong Returns Propel Canada's Metro

MONTREAL When Metro Chairman Maurice Jodoin opened the floor to questions during the retailer's annual meeting here in January, the first person at the microphone was Yves Michaud, a shareholder rights activist with an axe to grind. Michaud has a reputation of giving a sermon before asking questions, and he didn't disappoint. Citing Henry Ford, among others who said the top job shouldn't pay more

MONTREAL — When Metro Chairman Maurice Jodoin opened the floor to questions during the retailer's annual meeting here in January, the first person at the microphone was Yves Michaud, a shareholder rights activist with an axe to grind.

Michaud has a reputation of giving a sermon before asking questions, and he didn't disappoint. Citing Henry Ford, among others — who said the top job shouldn't pay more than 40 times the lowest-paid company worker — Michaud claimed President and C

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