DESIGN FOR SERVICE

Retailers' and wholesalers' increasing emphasis on customer service is having an effect on distribution-center design. In this competitive market, warehouses must be built from the ground up with speed and accuracy in mind.With more product categories being cross docked, for example, warehouse docks need to be wider than before. Docks that used to average 40 to 60 feet in width are now constructed

Retailers' and wholesalers' increasing emphasis on customer service is having an effect on distribution-center design. In this competitive market, warehouses must be built from the ground up with speed and accuracy in mind.

With more product categories being cross docked, for example, warehouse docks need to be wider than before. Docks that used to average 40 to 60 feet in width are now constructed 80 to 100 feet wide to allow for expanded prestaging of products, industry experts told

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