DRUG STORES TEST NEW IN-STORE STRATEGIES

NEW ORLEANS -- Chain drug stores looked inward in devising 10 strategies to improve customer satisfaction.Test results to improve inventory management, internal communication, the shopping experience and the availability of advertised items were presented here during the National Association of Chain Drug Stores Marketplace show, June 24 to 27.The two-year research project was the second study executed

NEW ORLEANS -- Chain drug stores looked inward in devising 10 strategies to improve customer satisfaction.

Test results to improve inventory management, internal communication, the shopping experience and the availability of advertised items were presented here during the National Association of Chain Drug Stores Marketplace show, June 24 to 27.

The two-year research project was the second study executed by the NACDS/American Greetings Research Council, Cleveland, Ohio. The fi

Register to view the full article