ENGLISH, DIVERSITY TRAINING BOOST PRODUCTIVITY AT SHAW'S

EAST BRIDGEWATER, Mass. -- Shaw's Supermarkets here has found that an "English as a Second Language" program for distribution center personnel has helped reduce turnover and improve productivity.Moreover, a companywide effort to make employees more sensitive to diversity issues is also helping.Ruth Bramson, senior vice president, human resources, revealed the new employee training approach during

EAST BRIDGEWATER, Mass. -- Shaw's Supermarkets here has found that an "English as a Second Language" program for distribution center personnel has helped reduce turnover and improve productivity.

Moreover, a companywide effort to make employees more sensitive to diversity issues is also helping.

Ruth Bramson, senior vice president, human resources, revealed the new employee training approach during a recent interview with SN.

After being tried in one warehouse, the pro

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