Sunday, May 7
:00 AM
Grand Ballroom
8:15 AM - 9:30 AM
SPEAKS 2000 Facilitator: Michael Sansolo, Senior Vice President, Food Marketing Institute
Panelists: Daniel Wegman, President, Wegmans Food Markets, Inc.; Gregory Calhoun, President & CEO, Calhoun Enterprises; Phil Lempert, Editor, The Lempert Report, Contributing Editor, USA Weekend
10:15 AM - 11:30 AM
Monday, May 8
7:00 AM - 8:00 AM
(IDEA EXCHANGE SESSIONS)
8:30 AM - 9:45 AM
The Organic Craze - Getting Your Share! Moderator: Sylvia Tawse, President, The Fresh Ideas Group Speaker: Harvey Hartman, President/Founder, The Hartman Group Panelists: Angela Sterns, Executive Director, Organic Alliance; Tonya Pavich, Vice President, Organic Sales, Natural Selection Foods; Tres Lund, President, CEO, Lund Food Holdings, Inc.; Dave Wagner, Category Manager, Nature's Marketplace, Wegmans Food Markets, Inc.
10:15 AM - 11:30 AM
Grand Ballroom
Consumer Impact on Industry Operations and Structure
Inventing the Future of Business Ballroom Chairperson: Michael Sansolo, Senior Vice President, Food Marketing Institute; Speaker: Jay S. Walker, Founder and Vice Chairman, priceline.com
S102
How Winning Companies Build Leaders At Every Level Speaker: Eli Cohen, Research Director, Business School, University of Michigan
Mergers, Acquisitions and Industry Consolidation: What's Really Happening
and What's the Future of the Supermarket Industry Speaker: Peter Gertler, Principal, Deloitte & Touche
S103
Marketing to the Ethnic Consumer Speakers: Jill Rahman, Director of Ethnic Marketing, Kraft Foods; Reese Perry, National Ethnic Sales Planner, Kraft Foods
Niche Marketing: Know Thy Customer
Moderator: David Rockland, Senior Vice President and Managing Director, Roper Starch Worldwide Speakers: Mark Barnett, Senior Vice President, Sales & Merchandising, Basha's Inc.; Mark Heckman, President, Targeted Marketing Solutions
S105
The Instant Society: How Technology is Changing Consumer Expectations Speakers: David Rockland, Senior Vice President and Managing Director, Roper Starch; Dave Jenkins, Vice President, Custom & Syndicated Food Services, NPD
The Supermarket Store Manager: What Makes Them Tick, What turns them on? Speaker: Harold Lloyd, President, H. Lloyd and Associates, Inc.
S106
Tendencias del Consumidor en Latinoamerica Speaker: Carlos Ernesto Paciarotti, Director RR.II., Disco S.A.
La Revolucion del E-Comercio en Latinoamerica
S401
Marketing on the Web: Enabling the e-Business Transformation
S402
SPEAKS: Industry Operations Facilitator: Robert S. Kelley, Vice President, Operations, Ukrops Supermarkets, Inc.
S403
SPEAKS: Consumer Facilitator: Joanie Taylor, Director, Consumer Affairs, Schnuck Markets, Inc.
S404
Retail Coverage - Whose Shelf is it Anyway? Chairperson: Al Plamann, President & CEO, Unified Western Grocers. Moderator: Wayne Breckenridge, Director, Education and Retail Support Services, Food Distributors International, Speakers: Sandy Brawley, Director, Customer Development, The Clorox Sales Company; Brian Harris, Ph.D., Chairman, The Partnering Group; Dale Instefjord, General Manager, Blue Goose Supermarkets; Philip Smith, Senior Vice President, Procurement, Unified Western Grocers Good News For Independent Operators! There Still is a 'Pot of Gold at the End of the Rainbow!' Panelists: David Schoeder, Managing Director, The Food Partners, LLC; Hank Mullany, COO & Executive Vice President, Genuardi's Family Markets, Inc.
S405
SPEAKS: Competition Facilitator: Dr. Frank M. Gambino, Associate Professor Food Marketing Program, Western Michigan University
S501
SPEAKS: People
Vista Ballroom
Are You Ready for Tomorrow's Workforce? Speaker: Roger E. Herman, CSP, CMC, Senior Fellow, The Workforce Stability Institute and Author, Keeping Good People
Grocery Store of the Future Moderator: Phil Ballroom Lempert, editor of The Lempert Report, Contributing Editor, USA Weekend Panelists: Mike Julian, Chairman and CEO, Giuliano's Ltd; Dan Murphy, Vice President of Merchandising,HomeGrocer.com
Tuesday, May 9
7:00 AM - 8:00 AM
Serving the New Mosaic - Improving the Bottom Line Facilitator: Steven M. Lerman, Supplier Diversity Manager, Giant Food Inc.
8:30 AM - 9:45 AM
10:15 AM - 11:30 AM
Grand Ballroom
SPEAKS 2000 Facilitator: Michael Sansolo, Senior Vice President, Food Marketing Institute
Future of Retailing Chair: Charlie Swanson, Ballroom Merchandising Information Systems Manager, Save Mart Supermarkets. Speaker: John Picard, President, E2, Inc.
S102
Whole Health Solutions: A Sales and Relationship-Building Opportunity Speaker: Phil Lempert, Editor, The Lempert Report, Contributing Editor, USA Weekend. Panelists: Joseph Azzolina, Jr.,, Director of Planning and Development,,
Food Circus Supermarkets, Inc.; Ed Slaughter, Director of Research, Magazine Division, Rodale Inc.; Jan Daniel, Director of Consumer Solutions, United Supermarkets
Electronic Commerce - Where Do You Want To Go? Speaker: Thomas D. Murphy, Peak Tech Consulting
S103
What's in the Consumer Shopping Cart? Speakers: John Roberts, President, National Association for the Specialty Food Trade, Inc.; Bill Skura, Liberty Richter
Biotechnology In The Food Industry Moderator and Speaker: Tim Hammonds, Ph.D., President and CEO, Food Marketing Institute; Speaker: Thomas J. Hoban, Ph.D., Associate Professor, Department of Sociology and Anthropology, North Carolina State
University
S105
Make it Easy For Me Chairperson: Doug Blease, Executive Vice President/COO, D&W Food Centers, Inc. Speaker: Paco Underhill, Founder, Enviorsell
Competing More Effectively for Store-Level Employees: Strategies for Retention Chair: Ric Jurgens, Senior Vice President, CAO, Hy-Vee Food Stores, Inc. Facilitator: Bill Bishop, President, Willard Bishop Consulting, Ltd. Speakers: Jack Clemens, President, Clemens Markets, Inc.; Ric Jurgens, Senior Vice President, CAO, Hy-Vee Food Stores, Inc.; Al Plamann, President, CEO, Unified Western Grocers
S401
Using Your Store-Level Team to Build Sales and Customer Loyalty Chair: Hank Mullany, COO and Executive Vice President, Genuardi's Family Markets. Speaker: Jim Sullivan, Author, Mind Your Own Business: People, Performance, Profits
S402
The Future of Privacy: Focusing on the Consumer (Idea Exchange Session) Moderator: Joanie Taylor, Director Consumer Affairs, Schnuck Markets, Inc.
Speakers: David Diamond, Executive Vice President and Chief Vision Officer, Catalina Marketing Corporation; Mary J. Culnan, Ph.D. Professor, The Robert Emmett McDonough School of Business, Georgetown University
S404
When You INCENTIVIZE Your Staff, You ENERGIZE Your Staff! Speaker: Harold Lloyd, President, H. Lloyd and Associates, Inc.
Revitalizing the Center Store Speakers: Richard George, Ph.D., Department of Food Marketing, Saint Joseph's University; John Stanton, Ph.D., Department of Food Marketing, Saint Joseph's University
S501
Global ECR Initiatives (Idea Exchange Session) Speakers: James M. Flannery, Director, Global Customer Marketing, The Procter and Gamble Company; Bo F. Christensen, , Director, Efficient Consumer Response and Logistics, Johnson & Johnson Asia Pacific
Vista Ballroom
Putting Back the 'Super' in Supermarkets: Ballroom Facilitator: Kevin Coupe, Vice President, Content Guy, IdeaBeat.com Panelist: Thomas Heinen, President/COO, Heinen's Inc.
Corporate Stewardship: Effecting Societal Change through Your Business Moderator: J.B. Pratt, Jr., CEO, Pratt Foods. Speakers: Rafael Cuellar, President, Presidente Supermarket; Jeff Gietzen, President and CEO, D & W Food Centers