Where is the industry going and how will it get there? These are the two questions a futurist is frequently asked. Former AT&T internal consultant and consumer technologist Rich Wolf of the consulting firm InfoScapes.com, Rumson, N.J., addresses these and other questions concerning shopping trends for the next few years.
olf, a futurist, to determine the unknown equation of future shopping, and SN asked Wolf to project his reactions into the poll. Wolf acknowledges that his point