GRAY ZONE

Although it is invisible to shoppers, a war is being waged in health and beauty care aisles nationwide.The dispute concerns the gray-market industry that has risen around the practice of diverting merchandise meant exclusively for sale in one class of trade to stores in another class. The combatants are the manufacturers of high-end fragrances or hair care products, meant for department stores or

Although it is invisible to shoppers, a war is being waged in health and beauty care aisles nationwide.

The dispute concerns the gray-market industry that has risen around the practice of diverting merchandise meant exclusively for sale in one class of trade to stores in another class. The combatants are the manufacturers of high-end fragrances or hair care products, meant for department stores or salons, and the distributors, supermarkets, drug chains and mass merchandisers that some

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