HIGH TECH, HIGH TOUCH

With supermarket pharmacy at a crossroads, industry sources say the way to greater customer and pharmacist satisfaction is paved with technology.The days when a pharmacist's role was chiefly counting pills and filling vials are ending, retailers and other experts told SN. With the demands of the new Medicare Part D program and a general desire by supermarkets to make greater use of the druggist as

With supermarket pharmacy at a crossroads, industry sources say the way to greater customer and pharmacist satisfaction is paved with technology.

The days when a pharmacist's role was chiefly counting pills and filling vials are ending, retailers and other experts told SN. With the demands of the new Medicare Part D program and a general desire by supermarkets to make greater use of the druggist as the in-store wellness expert, anything that frees up more of this professional's time i

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