CHICAGO -- In an effort to help retailers reduce employee turnover, IGA here has launched an online training certification program for grocery stockers, courtesy clerks and cashiers.
ibilities for each position, said IGA. Applications reinforce correct responses, and direct students to areas in which more study is needed.
The certification program is an extension of the IGA Institute, which came into "full fruition" this month, said IGA (see www.igainstitute.com). The online p