LACK OF SELF CONFIDENCE

The concept of customer self-scanning of grocery orders, which has caught fire in some parts of Europe, continues to simmer at U.S. chains.Industry observers believe that automated self-checkout systems present a significant opportunity to reduce front-end costs because customers, not paid staff, provide scanning and bagging labor. Even cash tendering can be automated.In addition, shoppers believe

The concept of customer self-scanning of grocery orders, which has caught fire in some parts of Europe, continues to simmer at U.S. chains.

Industry observers believe that automated self-checkout systems present a significant opportunity to reduce front-end costs because customers, not paid staff, provide scanning and bagging labor. Even cash tendering can be automated.

In addition, shoppers believe self-checkout time is faster -- even if that perception is actually wrong -- b

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