To the Editor:
great exception to your article, "Scheduled Programming" (SN, Oct. 2, 1995). Nowhere in the entire article are the skills, education or training of individual workers taken into consideration when discussing the merits, or lack thereof, of computerized work scheduling.
It is people who do the work, not computer key strokes. A happy, well-trained work force is going to be much more productive than one which is not, and no computer scheduling program is going