LETTERS TO THE EDITOR

Secret Shopping:Just got done reading your March 30 issue. What an article on the "Secret Shopper Survey: Holiday Meals." Boy, does THAT bring to light some of the real issues of HMR!I was just glad no one called here. I did the same by calling my own store anonymously, and got the same results you did!Needless to say, I got a little HOT! Yet when I get right down to it, we are not set up for any

Secret Shopping

:

Just got done reading your March 30 issue. What an article on the "Secret Shopper Survey: Holiday Meals." Boy, does THAT bring to light some of the real issues of HMR!

I was just glad no one called here. I did the same by calling my own store anonymously, and got the same results you did!

Needless to say, I got a little HOT! Yet when I get right down to it, we are not set up for any kind of meal service of that kind. Basically, we do ju

Register to view the full article

test - Advanced Registered User

Already a member? .