ON LINE SERVICE

ELMHURST, Ill. -- Convenience-store chain White Hen Pantry here has made a high level of service the hallmark of its new meals-format store.The new concept breaks the C-store mold of self-service, while still following a philosophy of making the store visit convenient, easy and fast. Its mainstay is a staff trained for interaction, and some observers are considering the operation an intriguing exercise

ELMHURST, Ill. -- Convenience-store chain White Hen Pantry here has made a high level of service the hallmark of its new meals-format store.

The new concept breaks the C-store mold of self-service, while still following a philosophy of making the store visit convenient, easy and fast. Its mainstay is a staff trained for interaction, and some observers are considering the operation an intriguing exercise in providing service in a small space.

The 4,000-square-foot store located

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