LOYAL SERVICE

BRISTOL, Pa. -- After several false starts, customer loyalty programs are about to emerge as powerful strategic tools for winning business across the supermarket industry.In addition, customer self-scanning systems and shop-at-home services via the Internet, now in various stages of testing, will soon transform the supermarket shopping experience for a large portion of the population.Those are some

BRISTOL, Pa. -- After several false starts, customer loyalty programs are about to emerge as powerful strategic tools for winning business across the supermarket industry.

In addition, customer self-scanning systems and shop-at-home services via the Internet, now in various stages of testing, will soon transform the supermarket shopping experience for a large portion of the population.

Those are some of the predictions about the future direction of the food industry and the fo

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