Supermarkets are taking different routes to maintaining clean floors. Some are outsourcing all or part of their floor care, citing cost savings and the desire to offload labor headaches. But advocates of in-house floor care believe maintaining more direct control is the best way to keep a shine under shoppers' shoes.
All parties agree on the importance of floor care. The Trends 97 Survey, conducted by the Food Marketing Institute, Washington, said that 70% of shoppers rate a clean, ne