NOTABLE QUOTE

Telling Tails?what you give customers. Customers aren't loyal. You want loyalty? Buy a dog!"-- John Stanton, Ph.D., professor of marketing,St. Joseph's Univerity, speaking April 28 in Philadelphia at the spring meeting of the Biscuit & Cracker Distributors Association.

Telling Tails?

what you give customers. Customers aren't loyal. You want loyalty? Buy a dog!"

-- John Stanton, Ph.D., professor of marketing,

St. Joseph's Univerity, speaking April 28 in Philadelphia at the spring meeting of the Biscuit & Cracker Distributors Association.

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