Online Stores May Need to Bone Up on Their Execution

Depending how you measure it, Americans either spent way more shopping online this past holiday season than they did the year before, or else they spent way, way more. The National Retail Federation estimated that consumers spent $21.7 billion on Web-based retail purchases in November and December, up 26% from year-ago levels. Some estimates were even higher. In the world of online grocery retailing,

Depending how you measure it, Americans either spent way more shopping online this past holiday season than they did the year before, or else they spent way, way more.

The National Retail Federation estimated that consumers spent $21.7 billion on Web-based retail purchases in November and December, up 26% from year-ago levels. Some estimates were even higher.

In the world of online grocery retailing, however, there has been a disconnect somewhere between the bricks and the cli

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