PHARMACISTS TOLD INNOVATION IS KEY TO SUCCESS

SAN DIEGO -- Pharmacies that are innovative and invest in technology will survive and prosper, said Gerald Heller, chairman of the Alexandria, Va.-based National Association of Chain Drug Stores. He was speaking at the annual NACDS conference held here last month, which was attended by more than 1,600 pharmacy suppliers and retailers.Customer satisfaction must continue to be the pharmacist's highest

SAN DIEGO -- Pharmacies that are innovative and invest in technology will survive and prosper, said Gerald Heller, chairman of the Alexandria, Va.-based National Association of Chain Drug Stores. He was speaking at the annual NACDS conference held here last month, which was attended by more than 1,600 pharmacy suppliers and retailers.

Customer satisfaction must continue to be the pharmacist's highest priority, said Heller, who is president and chief executive officer of May's Drug Sto

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