PUBLIX TOPS WITH SHOPPERS: ACSI

ANN ARBOR, Mich. -- Publix Super Markets and stores operated by Supervalu are providing customers with the most satisfaction, while Safeway and Kroger provide less satisfaction, according to the annual American Customer Satisfaction Index published by the University of Michigan Business School here.for the fourth quarter of last year.The ACSI measures levels of consumer satisfaction for goods and

ANN ARBOR, Mich. -- Publix Super Markets and stores operated by Supervalu are providing customers with the most satisfaction, while Safeway and Kroger provide less satisfaction, according to the annual American Customer Satisfaction Index published by the University of Michigan Business School here.

for the fourth quarter of last year.

The ACSI measures levels of consumer satisfaction for goods and services in retail, finance/insurance and e-commerce.

In the report's

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