THE RATING GAME

Video game rating systems are a useful tool, but they don't lessen the need for customer service, supermarket retailers told SN.While many retailers laud video game labels, they say customer service is just as, or even more, important in helping parents select suitable material for their children.Two separate rating systems -- one for computer software games and one for console (cartridge) games --

Video game rating systems are a useful tool, but they don't lessen the need for customer service, supermarket retailers told SN.

While many retailers laud video game labels, they say customer service is just as, or even more, important in helping parents select suitable material for their children.

Two separate rating systems -- one for computer software games and one for console (cartridge) games -- were implemented last year in a voluntary industry effort to flag products co

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