RE-ENGINEERING AT WORK: TWO EXAMPLES

PALM SPRINGS, Calif. -- Business process re-engineering is a lot more than a buzzword. And if the experiences of two major operators, Fred Meyer Inc. and Spartan Stores, are any indication, more companies should take a closer look at how they are structured and operated.Spartan Stores, for its part, "began a re-engineering program 18 months ago, and it will continue to be the major focus for us for

PALM SPRINGS, Calif. -- Business process re-engineering is a lot more than a buzzword. And if the experiences of two major operators, Fred Meyer Inc. and Spartan Stores, are any indication, more companies should take a closer look at how they are structured and operated.

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