APPLETON, Wis. -- Convenience is key in the bakery department at the latest Copps Corp. store here -- and a new 100% self-service department format is the way Copps aims to deliver it.
"I think customers are real receptive [to] that, because I don't think they like to be waited on," said Tyrone Curry, bakery director for the Stevens Point, Wis.-based company." Everybody's in a hurry. They like to grab and go." Curry said this is the first Copps bakery that is completely self-service.