Now that it has become a mainstream offering in the supermarket industry, what's next for self-checkout?
For one thing, more self-checkout lanes. According to the Food Marketing Institute, 45.6% of food retailers have installed self-checkout lanes in at least one store, compared to 17.5% in 2002. FMI and other observers expect more retailers to follow suit. "In the next 10 years, the number of self-scanning lanes will begin to outnumber the ones staffed," said Michael Sansolo, senior