SERVICE KEY TO SURVIVAL, RETAILERS TOLD

OSAGE BEACH, Mo. (FNS) -- An independent with superior customer service can compete successfully on supercenters, retailers attending the annual convention of the Missouri Grocers Association were assured.This year's conclave covered the theme of survival -- with a number of speakers addressing the issue."Customer service is the key to your survival," warned Bill Lancaster, vice president of sales,

OSAGE BEACH, Mo. (FNS) -- An independent with superior customer service can compete successfully on supercenters, retailers attending the annual convention of the Missouri Grocers Association were assured.

This year's conclave covered the theme of survival -- with a number of speakers addressing the issue.

"Customer service is the key to your survival," warned Bill Lancaster, vice president of sales, Associated Wholesale Grocers, Kansas City, Kan.

Following a workshop

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