THE SERVICE IS LACKING

A new FMI consumer study reveals yawning gaps between the most important features consumers say they want from in-store food service and what they think they are actually getting from their stores.Has a clean facility 86%Uses high-quality ingredients 86%Is a good value for the money 83%Has consistent quality 80%Is conveniently located 80%Allows me to choose the amount of food I need 78%Knowing what

A new FMI consumer study reveals yawning gaps between the most important features consumers say they want from in-store food service and what they think they are actually getting from their stores.

Has a clean facility 86%

Uses high-quality ingredients 86%

Is a good value for the money 83%

Has consistent quality 80%

Is conveniently located 80%

Allows me to choose the amount of food I need 78%

Knowing what goes into the foo

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