CHICAGO -- What does a full-service store need to succeed in a competitive market? According to an SN consumer straw poll, it must be all-inclusive enough to please the heavy shopper with one-stop convenience.
But it must also be accessible to the convenience shopper who lacks the time to crisscross a 70,000-square-foot maze.
And, as SN learned, it must also be competitive on price in order to draw the customer who insists on that requirement.
Can a large, modern store