STUDY: FAST-FOOD CUSTOMERS' SATISFACTION HAS DECLINED

MILWAUKEE -- Supermarkets concerned with losing business share to fast-food restaurants can take some consolation from a recent study that shows customer satisfaction with the restaurant category plummeting.Fast-food restaurants are far less successful in satisfying customers then they were last year, with their rating dropping 5.7%, according to the recently released American Customer Satisfaction

MILWAUKEE -- Supermarkets concerned with losing business share to fast-food restaurants can take some consolation from a recent study that shows customer satisfaction with the restaurant category plummeting.

Fast-food restaurants are far less successful in satisfying customers then they were last year, with their rating dropping 5.7%, according to the recently released American Customer Satisfaction Index.

"What this is saying is that they [fast-food restaurants] are not build

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