DALLAS -- Tom Thumb here has added a highly visible "bagel factory" that produces New York-style bagels deep in the heart of Texas. The scratch operation is in a new store in Plano, Texas, the second of the chain's fresh-oriented New Generation stores. The 800-square-foot production area is in front of the in-store bakery. Customers watching the bagel-making process are separated from equipment and employees only by a row of self-service bagel bins.
This in-store production is meant t