VSDA EVENT SPAWNS WAR OF WORDS OVER TRADE PRACTICES

LAS VEGAS -- Customer satisfaction and retailer dissatisfaction were the subjects of a war of words at the Video Software Dealers Association convention held here earlier this month.On the first day of the July 8 to 11 show, independent retailers held a rally away from the Las Vegas Convention Center, where Bob Webb, president of the Independent Video Retailers Group, Decatur, Ill., alleged improprieties

LAS VEGAS -- Customer satisfaction and retailer dissatisfaction were the subjects of a war of words at the Video Software Dealers Association convention held here earlier this month.

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