This isn't the year retailers began experimenting with social media. Nevertheless, it's the year they really began to diversify how they used it, in terms of both tools and purposes...
A few years ago eco-friendly, household cleaning products seemed poised to accelerate in food retailing. Growth and a flood of new launches from big consumer packaged goods companies appeared to signal a category on...
You've seen it in the air, as carriers increasingly ask fees for everything from checked luggage to special seating. You've seen it on websites, as some content providers, such as newspapers, start charging for access...
You may have read that British grocer Wm Morrison Supermarkets just bought a 10% stake in U.S. online retailer FreshDirect. That investment is best viewed as college tuition...
There's something unusual in the findings of SN's latest annual economic survey. Retailers are actually expressing confidence about their business outlook...