LAKE OSWEGO, Ore. -- The newest Nature's Northwest store here is creating targeted newsletters, printed at the point of sale, using data based both on customers' preferences and their actual purchases.The retailer...
NEW ORLEANS -- The volatile business climate created by consolidation, mergers, downsizing and new store formats is turning entire companies into pressure cookers, where the byproducts of organizational change and...
MINNEAPOLIS -- Rainbow Foods here, a division of Fleming Cos., Oklahoma City, has pulled out of a multiretailer loyalty program, giving customers until Aug. 29 to redeem all earned gift certificates. It is unclear if...
NEW YORK -- NetGrocer here is expanding its exposure to potential on-line customers through a recent agreement with America Online, Dulles, Va. The on-line service provider will exclusively advertise and promote the...
MONTVALE, N.J. -- A&P here and Schultz Sav-O Stores, Sheboygan, Wis., are among at least six retailers that will integrate their frequent-shopper programs into an Internet-based coupon program starting in early...
Though still in their infancy in the supermarket industry, coupons delivered via the Internet have the potential to turn this traditional mass-marketing medium into a much more targeted one -- without raising a...
SPRINGFIELD, Mass. -- Big Y Foods here and the New England division of A&P, Montvale, N.J., are among six retailers in Massachusetts participating in a yearlong evaluation of electronic shelf labels, beginning this...
BOULDER, Colo. -- Wild Oats Community Markets here will add on-line home shopping to its consumer Web site this fall, with a service featuring approximately 2,000 products, including supplements, vitamins and herbs...
Savvy retailers are no longer relying on gut instinct to decide if a particular product is delivering the right benefits or a category is performing as well as possible.Through the use of more powerful databases and...
PHILADELPHIA -- Retailers recognizing the need to keep their most profitable customers happy should employ technology solutions that identify and excite these customers, and shape the shopping experience based on...