PITTSBURGH -- A new home shopping and delivery initiative launched here by the Shop 'n Save division of Supervalu, Minneapolis, is winning repeat customers and generating higher-than-expected orders in perishables...
Will consumers opt out of frequent shopper programs if they don't feel their personal information is safeguarded?Retailers, concerned about that very issue, are going to new lengths to protect the privacy of their...
WOODBRIDGE, N.J. -- Having just opened the first of its New Jersey in-store banks, Pathmark Stores here is now eyeing prospects for full-service branches for stores in New York state.The retailer recently contracted...
BALTIMORE -- Mars Super Markets here tested the power of perception in loss prevention tactics during a two-store pilot that led to a rollout of electronic article surveillance technology this week.The chain's 15...
Who is the corporate end user of technology and what does he or she want? The answer: Everyone and everything.Everyone is the accounting clerk, the category manager and the chief executive officer, all of whom want...
"User-friendly" and "intuitive" are perhaps the most frequently cited requirements handed down to systems staff charged with introducing new technology to store-level employees.The sheer volume of store staff, high...
An in-house financial switch is becoming an increasingly attractive option for retailers seeking to upgrade electronic payments processing, but cost-justification issues and other ongoing projects have hindered...
LITTLE ROCK, Ark. -- Harvest Foods' singling out of information systems failures as a prime reason for filing for Chapter 11 bankruptcy protection has puzzled industry observers and raised questions about integration...
LONDON (FNS) -- The customer loyalty card battle is heating up in the United Kingdom, with J. Sainsbury plc here the latest food retailer to launch one and Tesco plc, Cheshunt, England, raising the ante with new card...
DALLAS -- The electronic frequent shopper program under way at Lees Supermarket, Westport, Conn., has boosted the average transaction size 10% and decreased customer count 5% by sending undesirable "cherry pickers" to...