Information systems departments are redefining themselves as shifting priorities and changing roles within the company converge to break down boundaries that once isolated them from other business areas.Retailers are...
News & SolutionsManaging Rapid ChangeRetail information systems executives are feeling the pressure on all fronts as rapidly changing technology gives rise to new expectations from all corners of the organization...
BUFFALO, N.Y. -- Shoppers who test a new Internet home shopping and delivery service offered by Tops Markets here this spring will be able to conduct searches and price comparisons of virtually 40,000 items.The chain...
The shopping "experience" may take place in the aisles, but the store image customers take home with them is also influenced largely by what happens at the point of sale.It is there in a few square feet, then, that...
NEW ORLEANS -- The data base marketing initiative at Brodbeck Enterprises, Platteville, Wis., has generated a 4% sales increase and reduced customer counts 3% to 4% by inviting "cherry pickers" to shop elsewhere.The...
Hot lines and hot links are among the tactics retailers are using to draw consumers into their World Wide Web home pages and encourage repeat visits. But keeping the information current is the biggest challenge.By...
KANSAS CITY, Kan. -- Development of a cashier training tool using speech recognition and imaging technology, to get under way at Balls Food Stores here in the coming weeks, could lead to design of a voice-activated...
CAMBRIDGE, Mass. -- Customer self-scanning stations will be installed at one store operated by Star Market Co. here following a three-month test now under way at the chain's headquarters.The 34-store chain began...
JACKSONVILLE, Fla. -- Cameras that record images in digital format -- rather than on videotape -- will be used to verify that scanned items match their physical descriptions in a new front-end security system to be...
SCHENECTADY, N.Y. -- Interactivity features of Price Chopper Supermarkets' World Wide Web site will be enhanced when the chain activates direct links between recipes and home shopping and delivery services.Recipes...