Kim Ann Zimmerman

Supermarkets are taking the adage "strike while the iron is hot," to a whole new level. Retailers are opening up the channels of communication with customers via in-store broadcasting, commanding their attention at...

ST. PAUL, Minn. -- Knowlan's Super Markets here plans to move forward with the installation of electronic shelf labels (ESLs) based on the success it has had with ESLs in two of its stores operating under the Knowlan...

MONTVALE, N.J. -- A&P here has licensed software that will enable the retailer to build an intranet for sharing a wide variety of data across the enterprise, ranging from human resources data to point-of-sale activity...

NEW YORK -- Building customer loyalty on the Web is the key to establishing an on-line presence. Retailers should be brainstorming on how they can do more for their best on-line customers, particularly fostering...

CRESTLINE, Calif. -- Goodwin's and Sons Inc. based here is migrating to an Internet-based service for its information technology functions, enabling the retailer to store and retrieve all of its data via the Web.The...

ST. LOUIS -- Aiming to build on the success of its electronic shelf label pilot in a small- format store, Schnuck Markets here will begin testing ESLs in a large-format store carrying more stockkeeping units.According...

HOLTSVILLE, N.Y. -- Radio frequency networks will soon become the backbone for communications throughout the supermarket industry. Everything from produce scales to kiosks will run on the same wireless network so that...

OMAHA, Neb. -- In an effort to improve category, promotion and price management, U-Save Foods here is in the process of installing an enterprise-wide product database. In related projects, the 14-store chain is moving...