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SN Poll Results: Retailers Split on Big Data

SN Poll Results: Retailers Split on Big Data

Retailers answering SN’s poll on Big Data — the accumulation of digital information on consumers — see it more as a boon to marketing possibilities (33%) than as a threat to consumer privacy (21%). But a larger percentage (40%) regard Big Data as a combination of both. This reflects the uncertainty retailers face as the industry, as well as legal and governmental entities, grapple with the privacy issues surrounding the ability to track consumers in unprecedented ways.

 

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