Big Y Rolling Out Service That Flags ‘Sweethearting’

Big Y here is completing the deployment of a service in 35 of its 56 stores this month that analyzes video feeds from overhead cameras to determine whether cashiers are deliberately not scanning products — or “sweethearting,” in the parlance of loss prevention executives.

SPRINGFIELD, Mass. — Big Y here is completing the deployment of a service in 35 of its 56 stores this month that analyzes video feeds from overhead cameras to determine whether cashiers are deliberately not scanning products — or “sweethearting,” in the parlance of loss prevention executives.

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