Friendliness, Quality Outpace Price for Shoppers

LAS VEGAS — Low prices are not as important for an independent operator as the friendliness of employees and the quality of the perishables, a panel of industry executives told a breakfast meeting Monday during the National Grocers Association convention here.

The traditional high-low retailer is changing,” Tim Myers, senior vice president, sales and retailer operations, for Affiliated Foods Midwest, Norfolk, Neb., said. “He can still run ads w

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