Supermarkets Ranked First in Tech Adoption

TORONTO – Supermarkets topped a list of industries ranked by their adoption of technology that enhances the customer experience, according to a consumer survey conducted by Empathica here.

TORONTO — Supermarkets topped a list of industries ranked by their adoption of technology that enhances the customer experience, according to a consumer survey conducted by Empathica here.

According to the Empathica Consumer Insights Panel survey that polled 11,000 North American consumers, 78% of consumers believe the supermarket and grocery store industry currently uses technology that enhances their exp

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