Wal-Mart to Focus Customer Experience

Knowledge Wal-Mart has gleaned over the last three years to improve the customer experience at store level will be incorporated into the stores it plans to open over the next three years, Raul Vasquez, president and chief executive officer of the U.S. division of Wal-Mart Stores, Bentonville, Ark., told the 38th annual Bank of America Investment Conference yesterday.

NEW YORK — Knowledge Wal-Mart has gleaned over the last three years to improve the customer experience at store level will be incorporated into the stores it plans to open over the next three years, Raul Vasquez, president and chief executive officer of the U.S. division of Wal-Mart Stores, Bentonville, Ark., told the 38th annual Bank of America Investment Conference here yesterday. “Stores will be significantly different in terms of how we engage customers and how we present a better custome

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