SN EXTRA: Schnucks' Ageless Wonder

SN EXTRA: Schnucks' Ageless Wonder

Martha McAnespie has been in the supermarket business for 26 years. Big deal? You bet: She’s also 94 years old and knows a thing or two about customer service. Her advice to retailers is as refreshing as it is old-fashioned.

Martha McAnespie has been in the supermarket business for 26 years. Big deal? You bet: She’s also 94 years old and knows a thing or two about customer service. Her advice to retailers is as refreshing as it is old-fashioned.

“People like to be noticed. We want to feel like we mean something to somebody

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