Wegmans 101: Industry observers reflect upon the art and science of Wegmans

Wegmans 101: Industry observers reflect upon the art and science of Wegmans

Industry observers reflect upon the art and science of Wegmans

I am a merchant, and I have therefore my own philosophy about merchandising: That is, to do something that no one else is doing, and to be able to offer the customer a choice she doesn’t have at the moment. This is the only reason for being in business. To my own way of thinking, this is the only way it should be.

I think that uniqueness gives one an opportunity to profit If you are doing the same thing that everyone else is doing, your opportunity for a subst

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