Customer Driven: Industry Experts Share Predictions

Customer Driven: Industry Experts Share Predictions

Shoppers’ preferences and behavior will dictate changes in food retailing in the coming years, according to these industry observers

Supermarkets will offer more “everyday fair pricing” in the years ahead, as part of a hybrid-EDLP model; will continue to shutter underperforming stores, leading to consolidation of food retailers; and will increasingly offer payment and other solutions for consumers through mobile devices.

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