Study: Shoppers like curbside pickup

While a small percentage of shoppers have used a supermarket’s click-and-collect service, the majority of those who have tried it, like it.

That was one of the findings of a new online supermarket shopping study of more than 7,200 consumers by customer intelligence solutions provider Market Force Information.

Just 5% of respondents said they have used click-and-collect, which involves ordering online and picking up curbside. But 75% of those said they were highly satis

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