THE SN LIST

Rank, Technology, Response*heckout available throughout the store: 89%2) Self-service computer screens providing location of products in the store: 73%3) Self-service computer screens to help determine whether a consumer had all the products necessary to complete a project: 70%4) Computer screens providing special promotions and discounts: 69%5) Self-service computer screens throughout the store providing

Rank, Technology, Response*

heckout available throughout the store: 89%

2) Self-service computer screens providing location of products in the store: 73%

3) Self-service computer screens to help determine whether a consumer had all the products necessary to complete a project: 70%

4) Computer screens providing special promotions and discounts: 69%

5) Self-service computer screens throughout the store providing information about products: 68%

6) Self-checkout at department locations throughout the store: 65%

7) Self-checkout at the main bank of registers: 63%

8) In-store computer screens to order product not available in the store: 63%

9) Self-service computer screens throughout the store providing information about how to use products: 61%

*Percentage saying "yes" when asked if they would use feature/service if available.

Source: Cap Gemini Ernst & Young, Intel and Cisco Systems

Photographs courtesy of NCR